Polar FT4 has great customer service!
I absolutely love this product! The HRM is dead on - I have manually taken my pulse and compared it with what is being recorded and it has been exactly the same every single time. I love the feature to beep when you are below/above your target heart rate.
and POLAR has excellent customer service. the strap that came with the device was a little big on me but I called the company and they sent me out a smaller strap free of charge.
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